Bring a friend

Each customer gets a code to share. When a friend books, both are rewarded.

A referral programme that runs itself. Each customer gets their own code and link. When a friend books for the first time, the person who invited them is thanked and your team is told their reward is due.

Bring a friend: rewards to give (1) and who brings friends (2)

How it works

1. A customer gets their code

   They ask (“how can I invite a friend?”), or they’re offered it after rating a visit 4 or 5.

2. They share the link

   The link opens a chat with the business on Instagram (or the booking page) with the code already in it. A friend can also just type the code.

3. The friend books

   The friend gets their reward (for example 10% off the first visit). The person who invited them is thanked in the chat, and your team gets an alert.

4. Give the reward (1)

   Give the reward at their next visit and click Reward given.

Only new customers count, and nobody can use their own code.

Set it up

Switch it on and write the two rewards in plain words:

• For the friend: “10% off your first visit”
• For the person who invited them: “a free hair treatment”

Keep Invite after a good rating on: customers who rate a visit 4 or 5 get their code and link straight away, and happy customers are the most likely to share.

The Who brings friends table (2) shows your best ambassadors. Thank them personally, or tag them VIP.